Frequently Asked Questions

What is Computer Repair Doctor’s minimum fee?

To ensure an accurate and thorough assessment, we charge a minimum $125 diagnostic fee. This fee is comprehensive, covering the detailed diagnostic process performed by our experienced technicians. At Computer Repair Doctor, we pride ourselves on delivering transparent and effective solutions for your computer issues.

However, we believe in value and fairness. If you choose to proceed with the recommended repair, this diagnostic fee will be applied towards the total cost of your repair. This means you’ll only pay for the repair itself, making the diagnostic essentially free.

In the event that you decide not to proceed with the repair, the diagnostic fee covers the generation and delivery of a detailed diagnostic report. This report includes a thorough analysis of your computer’s issues and our expert recommendations, providing you with valuable insights even if you choose another course of action.

At Computer Repair Doctor, our goal is to provide you with clear, honest, and professional service every step of the way. Contact us today to schedule your diagnostic and experience the difference.


Where do I drop off my Computer?

We have a private facility in Frisco and a facility in the Denver Tech Center.

At Computer Repair Doctor, we understand that convenience and transparency are paramount when it comes to computer repair and upgrades. That’s why we offer a flexible, mobile service to meet your needs wherever you are.

Whether you’re at home, in the office, at your local Starbucks, or need to ship your computer via the post office, Computer Repair Doctor can pick up your device for repair or upgrade and deliver right back to you. Our goal is to make the process as hassle-free as possible, saving you time and effort.

Once we have your computer, we keep you informed every step of the way. Through real-time text messages and emails, we send pictures and updates on the progress of your repair or upgrade. You’ll see firsthand the work being done, ensuring complete transparency and peace of mind.

With Computer Repair Doctor, you’re always in the loop. Trust us to provide expert service with the convenience you need. Contact us today to schedule your pickup and experience the ease of our mobile computer repair service.

Computer Repair Doctor(s) Mobile Vehicle


What Computers Does Computer Repair Doctor Repair and Support?

Acer, Alienware, AMD, Apple, Acer, Asus, Cisco Systems, Compaq, Dell, Fujitsu, Gateway, Gigabyte, Google, Hewlett Packard (HP), IBM, Intel, Lenovo, and NVidia.

We also carry a full line of Laptop AC adapters / chargers with our partner Computerberg Technologies. Call us if you need a power charger for your laptop computer.


Will Computer Doctor Transfer my Data to a Computer I Buy from Computerberg Technologies?

At Computer Repair Doctor, we specialize in seamless data transfer services to ensure you don’t lose any valuable information when upgrading to a new computer. If you’ve purchased a new computer through Computerberg Technologies, we can help you transfer all your data from a dead or non-functional computer to your new device.

Our skilled technicians are experts in data recovery and transfer, using advanced tools and techniques to retrieve data from your old, dead computer. Whether it’s photos, documents, applications, or other important files, we ensure everything is safely and securely moved to your new Computerberg Technologies computer.

We understand how critical your data is, and we handle each transfer with the utmost care and precision. By choosing Computer Repair Doctor, you’re not only getting a new computer but also a smooth transition with all your data intact.

Trust Computer Repair Doctor to make your data transfer process effortless and reliable. Contact us today to schedule your data transfer service and enjoy your new Computerberg Technologies computer with all your important data at your fingertips.